Terms of Service
Last updated: April 15, 2026
1. Acceptance of Terms
By accessing or using TrueCostMD ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service. We reserve the right to modify these terms at any time, and your continued use of the Service constitutes acceptance of any changes.
2. Description of Service
TrueCostMD provides healthcare pricing information aggregated from publicly available machine-readable files published by healthcare providers and insurance companies. Our Service allows users to search and compare negotiated rates for medical procedures and services.
3. Disclaimer of Medical Advice
TrueCostMD is not a healthcare provider and does not provide medical advice, diagnosis, or treatment. The pricing information provided is for informational purposes only. Always consult with qualified healthcare providers regarding medical decisions. The prices shown are negotiated rates and your actual costs may vary based on your specific insurance plan, deductibles, copays, and other factors.
4. Accuracy of Information
While we strive to provide accurate and up-to-date pricing information, we cannot guarantee the accuracy, completeness, or timeliness of the data. Pricing information is sourced from third-party files and may contain errors or become outdated. Always verify pricing directly with your healthcare provider and insurance company before receiving services.
5. User Accounts
To access certain features of the Service, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
6. Subscription and Payments
Certain features of the Service require a paid subscription. By subscribing, you agree to pay the applicable fees. Subscriptions automatically renew unless cancelled before the renewal date. Refunds are available within 30 days of initial purchase. You may cancel your subscription at any time through your account settings.
7. Prohibited Uses
You agree not to:
- Use the Service for any unlawful purpose
- Attempt to gain unauthorized access to any part of the Service
- Scrape, crawl, or use automated means to access the Service without permission
- Resell or redistribute our data without authorization
- Interfere with or disrupt the Service or servers
- Impersonate any person or entity
8. Intellectual Property
The Service and its original content, features, and functionality are owned by TrueCostMD and are protected by international copyright, trademark, and other intellectual property laws. Our aggregation, organization, and presentation of pricing data is proprietary.
9. Limitation of Liability
To the fullest extent permitted by law, TrueCostMD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses resulting from your use of the Service. Our total liability shall not exceed the amount you paid for the Service in the twelve months preceding the claim.
10. Termination
We may terminate or suspend your account and access to the Service at our sole discretion, without notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties, or for any other reason.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Washington, United States, without regard to its conflict of law provisions.
12. Contact Us
If you have any questions about these Terms of Service, please contact us at:
legal@truecostmd.com